Anti-Vibration Rubber Lined U-bolt and Backing pad 49 mm ID (suit 40 mm NB pipe)-T316 SS

We only ask for the information required to process an order. The account is simply so you can log in and see previous orders, and invoices. We can of course take orders over the phone, in these situations we simply create the account for you and will require the same information. The system will only operate on an account basis.

• Order before 2 PM for same day dispatch for items in stock
  
  
• Shipping Disclaimer
  
  

  Graphskill cannot be held responsible for any delays caused by delivery issues provided we have shipped your order at the required time. All couriers can have issues from time to time, locally and nationally, that can affect deliveries. Refunds will not be given for shipping issues that are outside our control. If we do not ship on time, or send by the wrong method, we will re-imburse the difference between standard post, and the expedited costs paid.

  We use Royal mail and standard couriers. These will generally NOT call in advance. They will NOT call for access to properties etc. Most couriers are not given phones to contact recipients and do not have time to wait. If you need special access then please use "Collect from Factory" and your own couriers

• Shipping costs
  
  are automatically calculated based on the total weight of the products. The shipping estimator tool in the shopping cart will show you the costs involved, and the options you have. For example if you live in mainland UK and add 1 washer to the cart you will see prices for standard Royal Mail, Couriers, AM deliveries, Saturday courier services. If you then add a few u-bolts to the cart you may see the Royal Mail option disappear as the products will be too heavy for Royal Mail. You will see all this without committing, or even before creating an account.
  
  

  We do reserve the right to change your shipping option at no cost to you. This is because certain combinations are just hard to predict. For example high value, low weight products may give you the option for standard Royal Mail. We may for security reasons upgrade that to courier to ensure safe delivery. Do tell us if this is not appropriate to you for any reason

• We are happy to ship anywhere in the world.
  
  All shipping costs are based on the total weight of the items in the shopping cart. We have a shipping estimator on the cart page. To check  the cost of shipping add the items to the shopping cart and you will see the available costs and options before committing to purchase

  Shipping to non EU countries can be very expensive. We find many overseas companies have their own logistical systems in place which is cheaper for them. If this is the case simply chose "Collect from Factory" during checkout then you will not be charged for delivery and you are free to arrange collection (But please do wait until we tell you the order is ready)

  Please do note though that if you are outside the EU you may have to pay import duties / taxes. If this is the case your local customs will contact you directly

• Can I collect the order directly from you?
  
  Yes, we are happy for you to collect the order in person, or to arrange a collection. In fact many of our overseas customers do prefer to arrange their own collection. During checkout just select the "Click 'N' Collect" option - yes that option is free. Please do not arrange the collection or travel to us unless we have informed you the order is ready
  
  
• Can I give special instructions for delivery? 

  Yes, during checkout you can leave a special instruction for delivery. Please note however that we will use our discretion what to pass on to delivery companies. For example we will not pass on "please leave on the doorstep if out" because this is not a secure location

  We use Royal mail and standard couriers. These will generally NOT call in advance. They will NOT call for access to properties etc. Most couriers are not given phones to contact recipients and do not have time to wait. If you need special access then please use "Click 'N' Collect" and your own couriers
  
  Please do not add messages such as "Please deliver between 10 AM and 3 PM" when choosing Royal Mail or standard courier delivery. This will not be acted upon as we do not book time slots. Also, you do have a choice of an AM delivery and a pre 10 AM delivery. Use those if you require more control
  
  

• Do you provide tracking numbers?
  
  

  Depends. We have different systems for shipping. Some provide tracking details direct to the customer. Some provide us with the tracking number and some do not have tracking at all. All of our couriers will email tracking details directly to the customer. Royal mail will not and pallet delivery will not

• What days do you ship on?
  
  We process order on Monday - Friday inclusive. Orders placed on Saturday  / Sunday will be shipped on Monday

Yes, of course we would be happy to quote for a special manufacture. We do not have a minimum quantity.

If you need a special U-Bolt, C-Bolt, J-Bolt, L-Bolt, Saddle clamp, or 2 bolt pipe clip then we have an on-line estimation tool available. Just add the dimensions you need, and the quantity and you will get an instant price. 

After "dialing up" the product dimensions you require you can either take the price as it is as a good estimate (We rarely change the price as shown), or for a formal quotation simply add your email address and click the Submit. That will send the details to us to check and we will send you a formal quotation

See the online quoting tool by clicking here: https://www.graphskill.com/quotes-and-estimates/

Need something a bit more tricky? Or do you have a drawing to send us? You can add your request to our contact form. Try to include material,  quantity, full dimensions and your full invoice / delivery address. Contact form >https://u-bolts-r-us.co.uk/content/33-Contact-us

Although we can send a quote, we really believe there is no need. All the info you need is on the website. Every product page shows current stock levels, lead time to manufacture more, full dimensional details, product accessories (such as backing plate and test certification / LOC's)  & volume discounts.

Thre are even PDF datasheets available on every product page, just click the link under the price

If you add the quantity required to the shopping cart you will see the price & available shipping options (Pre-configured for Mainland UK, but just add your own postcode to see updated options). You can also see shipping options, and enter different invoice / delivery addresses.

If you simply MUST have a quotation then you can use the contact us form to send your request.

You should be aware though, that

•  > we reserve the right not to submit a quotation for orders of less than £200 
•  > subsequent ordering would still be via the website using PayPal or Card to make payments.
•  > We cannot process orders for Bank Transfer for orders of less than £1000
•  > On the contact form you MUST include quantity required & full invoice / delivery address (We cannot quote without these details)

Click here for the Contact Us Form: https://u-bolts-r-us.co.uk/content/33-Contact-us

CUSTOMER SERVICE - CONTACT US

Email: support@graphskill.com

Or complete an online form by clicking HERE

Question about an existing order? Please log into your account and select the specific order.
At the bottom of the order there is a message box to use

• Contact? - Before contacting us, please check our privacy policy. We are GDPR compliant. We never do marketing so your data is safe with us (Click Here To read)
  
  
• Need support? Call us, we are happy to help you locate the correct products: 01946 811748 (Read Terms & Conditions Here First)
  
  
• Phone Order? We are happy to take your order over the phone: 01946 811748 (Read Terms & Conditions Here First) - please note that we will still create an account for you online and you will need an email address, basically we do the typing for you. 

Company Address:

Graphskill Ltd / U-Bolts-R-Us
Birks Road
Cumbria
CA25 5HU
United Kingdom

Tel: 01946 811748