Coronavirus Update

We are continuing to operate our business in order to continue to supply products to our customers. In doing so we are taking all steps possible to protect our workforce. This is an unprecedented situation and it is one that is constantly evolving. We are regularly reviewing the situation and taking measures as appropriate. This is a particularly challenging time and we would like to reassure our staff and customers that we are doing all we can to protect the health and welfare of our staff and also all we can to mitigate the negative impact on our business in order to ensure business continuity in the short and long term.

While things do change frequently, and we will try to keep this message updated, please be aware and understand that deliveries could be delayed.

> UK >Parcelforce have returned to normal service - though of course there can always be local issues. You can see the current Parcelforce situation here: https://www.parcelforce.com/service-updates

> UK > Royal Mail have returned to normal service - though of course there can always be local issues. You can see the current Royal Mail situation here: https://personal.help.royalmail.com/app/answers/detail/a_id/12556

> Overseas > Parcelforce > Delivery is very much country-specific and further hindered by EU border/customs issues so there could still be delays. So please allow for the delays and check the Parcelforce link (https://www.parcelforce.com/service-updates) to check local issues in your country. If you do not see delivery charges for your country please contact us and we will review the situation

Best wishes to all

The Graphskill Team

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